Terms of Service โ€“ eGrabby Digital Marketplace India | Tamil Nadu

Terms of Service โ€“ eGrabby India

Skill-Based Platform No Gambling No Cash-Outs Tamil Nadu Jurisdiction

Last Updated: March 2024

Important Legal Notice โ€“ Payment Gateway Compliance: eGrabby hosts skill-based contests only. No gambling, betting, or games of chance. There are no instant cash withdrawals. Points are redeemable only for rewards, coupons, vouchers, and eligible premium features. High-value prizes are manually verified before crediting.

1) Platform Overview

eGrabby is a digital marketplace and community where users can purchase digital products, join skill-based contests (e.g., videos, reels, tutorials, artwork), and earn points/rewards based on transparent judging and community engagement.

  • Skill contests with original submissions
  • Periodic challenges with creativity/knowledge tests
  • Points & rewards for merit-based performance
  • Community voting and fair-play systems
  • Affiliate/partnership opportunities as permitted

2) Key Points

  • No gambling, no betting, no random winnings.
  • No instant cash withdrawals; points have no cash value.
  • Prizes/benefits are credited only after verification.
  • Judging is 100% skill-based with published criteria.

3) User Responsibilities

Account Requirements

  • Minimum age 13; prizes with monetary value may require 18+ and KYC/PAN.
  • One account per person; accurate information required.
  • Youโ€™re responsible for account access and security.

Content Guidelines

  • Original content only โ€” no plagiarism or infringement.
  • Keep content appropriate and family-friendly.
  • Follow format rules published for each contest.

Prohibited Activities

  • Fake accounts, vote manipulation, spam, or automation tools.
  • Harassment, bullying, hate speech, or illegal content.
  • Unapproved commercial promotions or scams.

4) Contest & Challenge Rules

Participation

  • Contests are skill-based only; judging uses published rubrics.
  • Judging typically: 60% jury + 40% public voting (see each contest page).
  • Some contests are free to enter; others may accept points or fees.
  • Submissions must be your original work.

Challenge System

  • Daily/periodic challenges run on IST; rules specify timing.
  • Points awarded for completion quality and criteria match.
  • Streaks/bonuses may apply per published rules.

Winner Selection

  • Transparent criteria provided for each contest.
  • Winners announced within 7 days after contest end.
  • Decisions are final and binding.
  • Prizes distributed within 30 days post-announcement (after verification).

5) Wallet & Points System

Points (example: 100 pts โ‰ˆ โ‚น1 equivalent for redemption logic only)

  • Points are earned via skill performances, challenges, and community engagement.
  • No cash value, non-transferable, not exchangeable for money.
  • Redeemable only for: contest fees, badges, coupons, vouchers, and eligible premium features.
  • No instant cash-out or P2P transfers; inactivity expiry may apply (e.g., 24 months).

Referral Program

  • Unique referral links per user; terms on program page apply.
  • Example: up to 20% of refereeโ€™s contest prize in points (cap may apply).
  • All referral rewards are merit-based and verified before crediting.

Reward Redemption

  • Digital rewards: typically instant once approved.
  • Gift cards/vouchers: 7โ€“14 business days; third-party terms govern use.
  • Physical prizes: admin-assigned only; subject to availability/logistics.

Gateway/UPI Compliance Notes: No gambling activity; no instant cash withdrawals or money transfers; rewards are skill-contest benefits and vouchers only; high-value rewards undergo manual verification. Fraud/misuse may lead to suspension and point forfeiture.

6) Legal Compliance (India)

  • Operates under Indian jurisdiction; no gambling or chance-based games.
  • Complies with IT Act 2000 & applicable e-commerce rules.
  • Age/KYC may be required for certain prizes/benefits.

Tax Responsibilities

  • Winners are responsible for taxes as per Indian law (e.g., TDS on prizes over thresholds).
  • PAN may be required; Form 16A provided where applicable.

Dispute Resolution

  • Good-faith resolution first; then arbitration if needed.
  • Jurisdiction: Tirunelveli, Tamil Nadu.
  • 30-day notice period for formal complaints.

7) Platform Rights & Modifications

  • We may update features, rules, or these Terms with reasonable notice.
  • Accounts may be suspended/terminated for violations or fraud.

8) Advertising & Marketing Compliance

  • All promos emphasize skill-based nature; no gambling language.
  • Prize claims reflect actual judging outcomes; entry fees are participation costs, not stakes.
  • Age restrictions/eligibility disclosures appear where required.
  • Campaigns follow Google/Meta ad policies and Indian ad standards.

9) Links & Policies

10) Contact

๐Ÿ“ง Legal: legal@seo.egrabby.com
๐Ÿ“ง Support: support@seo.egrabby.com
๐Ÿ“ง Info: info@copy.seo.egrabby.com
๐Ÿ“ž Phone: +91 93847 56847
๐Ÿ  Address: No. 81, KHM Building, Tirunelveli, Tamil Nadu, India

Effective Date: March 1, 2024  |  Version: 1.0