2. Digital Delivery Method

All purchases made on eGrabby are delivered through instant digital downloads. Once payment is confirmed, customers automatically receive:

• A secure download link on the order confirmation page.
• An email containing the same link for record-keeping.
• Access via their personal My Account → Downloads section.

No physical goods are shipped; all services are provided online.

3. Delivery Timeline

Delivery of digital products is instantaneous after payment confirmation. In rare cases of technical delay (server, gateway, or email failure), users may contact support for manual assistance within 24 hours.

4. Failed or Delayed Delivery

If you do not receive the download link within 30 minutes, please check your spam/junk folder. For unresolved issues, email info@copy.seo.egrabby.com with your order ID. Our team will re-send your link or restore your access within 12–24 hours.

5. Buyer Protection & Security

All transactions are processed through verified Indian payment gateways that comply with the Reserve Bank of India (RBI) guidelines for digital payments. Download links are encrypted and accessible only to the purchasing user.

6. Contest Entry Delivery

Contest participants receive entry confirmation and upload access immediately upon payment. All contest submissions remain stored securely on our platform until judging is complete.

7. Non-Delivery Scenarios

• Incorrect or invalid email ID entered at checkout.
• Technical failure beyond our control (e.g., payment timeout, server issue).
• Violation of platform terms leading to temporary suspension.

eGrabby will make every reasonable effort to resolve such issues promptly.

8. Policy Updates

eGrabby may modify this Shipping and Delivery Policy periodically to reflect platform or regulatory changes. All updates are posted on this page with a revised effective date.

9. Governing Law & Jurisdiction

This Policy is governed by the laws of India, with exclusive jurisdiction in the courts of Tirunelveli, Tamil Nadu.